Effective Date: 5/4/2026

This Privacy Policy explains how Acu-Vibes LLC ("Acu-Vibes," "we," "our," or "us") collects, uses, stores, and protects your personal information when you interact with our products, mobile app, website, and related services ("Services"). By using our Services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, email address, phone number
  • Login credentials
  • Shipping and billing addresses

b. Device and Usage Information

  • IP address, device type, and browser information
  • App usage statistics, crash logs, feature interactions

2. How We Use Your Information

We use your information to:

  • Operate and maintain your account
  • Improve app performance and troubleshoot issues
  • Send relevant product updates, offers, or educational materials
  • Respond to customer inquiries or support requests

3. Sharing of Information

We do not sell or rent your personal information. We may share information only in the following cases:

  • With your consent (e.g., if you request data export or integrate with a third-party app)
  • With service providers that help us operate (e.g., payment processors, cloud storage providers)
  • As required by law, legal process, or to protect rights, safety, or our users

4. Data Storage & Security

We store your information using secure, databases and take reasonable steps to protect it from unauthorized access, use, or disclosure. While no system is 100% secure, we maintain technical and organizational safeguards in accordance with industry standards.

5. Data Retention

We retain your data as long as your account is active or as needed to provide the Services. You may request that we delete your data by contacting us at support@acuvibes.com.

6. Your Choices and Rights

You have the right to:

  • Access, update, or correct your personal data
  • Delete your account and personal information
  • Opt out of promotional emails at any time
  • Revoke app permissions in your device settings

7. Children’s Privacy

Acu-Vibes is not directed at children under 16. We do not knowingly collect personal information from minors. If you believe we have collected data from a child under 16 without parental consent, please contact us so we can delete it.

8. Third-Party Services

Our Services may contain links to third-party websites or tools. We are not responsible for their privacy practices. Please review their policies if you choose to engage with them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the "Effective Date" above. Continued use of our Services indicates your acceptance of the updated policy.

10. Contact Us

For questions or requests related to privacy, contact:

Acu-Vibes LLC
Email: jesse@acu-vibes.com